Questions

Frequently Asked Questions

My current availability for 1-1 appointments: Monday to Friday mornings. (9am to 1pm - GMT).

If these days/times do not work for you, I also offer email coaching sessions as part of my regular consulting programme. You still get my undivided attention and guidance - but you don't have to be physically present for the session. Read on to find out more...

Email consultations are a great way to access individualised support.  You can use them for a personal review of your wellbeing services, and for guidance on any aspect of your practice.

You simply book a session as you would do usually.  Prior to this date, you sit down, organise all your thoughts, questions, and anything else you want to include, and then send it across to me prior to our session. On the day of our email session, I set a timer, give my undivided attention to your email, an use our time to write a reply. This may include any thoughts, ideas, answers, and anything else which you have asked about in your email to me.

I find that email sessions work well because they are more structured than a regular conversation, and they allow you to write down all the things that you want to ask beforehand, which can be helpful with clarity. You can also work them into your own schedule much more easily than an in-person session. Plus, I find that some people just prefer to communicate through email - it can bring a higher level of clarity as you process your thoughts into written words

Please note that there is a recommended commitment of at least 3 sessions for my coaching programmes, as you are unlikely to make any real progress in a time period which is shorter than this.

I have deliberately priced my programmes at an ethical level, so that they remain accessible for the time needed to create changes. So, with this in mind, I recommend persevering where you can.  If you feel that you are struggling, you are welcome to message me directly to discuss how I may be able to help.

However, you can cancel your subscription at any time by going into your account, and cancelling it directly from there. Your billing will stop at the end of your current cycle, and you will no longer have access to your subscription.

Please note that there are no partial refunds available for cancelling in the middle of a billing cycle, so please keep this in mind.

Whilst I would be sad to see you go, I do appreciate that people move on, and I simply wish you all the best for the future.

If you wish to change your subscription type, then you will need to cancel your current plan, then re-subscribe to the new one.

Your current plan will stop at the end of your billing cycle.  So, if you are going to change your plan, then I recommend doing this just before your renewal date, so that you are not paying for any crossover time.

You need to login to access your resources. Once you are logged in, please go to 'My Resources' from the top menu bar, and then click on your subscription to go straight to your own specific resources pages. Each of the folders has it's own access page - just click the folder to get to the individual access pages. Then click the 'start' button to view the items.

Alternatively, you can simply click on the 'Dashboard' link on the top menu bar.  From here you can access all the areas that you need to, including sending messages through to me, booking 1-1 consultations, and finding out the latest news and resources.

When you order custom written content, you will get a list of questions, prompts, and ideas of what you would like to include in your pages or posts. You simply work through these questions, and then send me an email with your instructions.  If I have any further questions or anything I'm not sure about, I will message you back so that we are both on the same page.  

Once I am clear about your content requests, I will complete your order as soon as I can. This may take between 7 and 14 days. If you want a more accurate time frame, or if you want your items completing quickly, please message me before placing your order.  

When your content is completed, I will send it across to you by email in Word documents. You can then simply copy and paste it into your website or blog.

Please note that re-writes or updates are not available for a couple of reasons. First, I ensure that all content is is created to the standard I would use myself.  Second, custom content services are already provided at a reduced rate so as to be more accessible for holistic solopreneurs.

Yes, of course. Everyone has their own unique voice, and style of communication, and it is difficult to replicate this. So, if you feel you want to tweak the items to suit your own voice, than you can easily make some simple adjustments.  

You also have full copyright for all custom written content, so you can edit it and use it as you wish.